Questions about our coffins
Are willow coffins good quality and suitable for cremation?
The coffins that we provide (bamboo, willow, cane, seagrass, pandanus) are independently tested and certified for quality by the Funeral Furnishing Manufacturers Association and/or Coffin, Casket and Shroud Association (CCSA). They have a solid flat cremation base making them suitable for crematorium equipment. Please note that not all coffins sold on-line on other websites are certified for quality and therefore won’t be acceptable for use by many funeral directors.
How much does the coffin cost?
The price is displayed beside the image of the coffin. This includes delivery to most areas within the mainland UK. Some areas of northern Scotland may have to pay a little more for delivery. (The only additional costs are for nameplate, if required, at £1.20 a letter.)
For payment by debit card or bacs transfer there is no fee.
Is there vat on the coffin price?
There is no vat added to the cost. The price is as listed.
How do I order the coffin?
Call us on 0161 969 6690 between 9am and 5pm Monday to Friday. Other enquiries out of hours can be by e-mail.
How do I pay for the coffin?
You can pay by debit card over the phone. Or by bank transfer. Or by cheque.
How long does delivery take?
If you place an order before 11am (Monday to Friday) we will aim to deliver the coffin within 48 hours (Monday to Friday) before mid day. Delivery may take longer if you live in north Scotland. This is not a guaranteed delivery time but it has been rare for coffins to arrive late.
Where will the coffin be delivered to?
You can have it delivered either to a private address or to a funeral director.
Will my funeral director allow me to buy the coffin independently?
You are not obliged to purchase a coffin from your funeral director. It is a good idea to let them know your intentions. Many people choose to buy a coffin from us as they feel the price is too high from their chain funeral director or that the range offered is limited. If your funeral director is independent then they will probably be able to obtain one of these coffins for you without going through us.
Is the coffin lined?
All our coffins are lined with unbleached cotton. There is also a large waxed waterproof sheet included which wraps around the deceased.
Are the coffins produced ethically?
The coffins that we sell have all been produced by compaines that treat their workers well and give them a fair wage. The ones crafted in China have Fair Trade status approved by The World Fair Trade Organisation (WFTO). If you see cheaper willow and bamboo coffins online it is worth checking where and how they were made.
When is it best to place my order?
As soon as possible. We like to allow enough time to arrange a replacement if the coffin is damaged in transit, though damage rarely happens. So we advise that you order the coffin at least three working days before the funeral.
Will I get a receipt?
We will send you a receipt that can be claimed with the rest of the funeral expences from the deceased’s estate at a later date.
Are the coffins entirely biodegradable?
Yes they are entirely biodegradable. They contain no screws or fittings that aren’t natural.
How does the cost of an eco coffin compare to the price of a wooden coffin?
Most coffins used in the UK are veneered chipboard. Funeral directors charges vary for the cost of a wooden coffin (veneered). As an example when we are arranging a funeral in Manchester or Cheshire the price that we charge is £450 for a traditional wood veneer coffin. We do not hold a large stock of these coffins though, and do not deliver them.
Are the eco coffins strong?
The coffins are very strong and tested to carry up to 150kg / 23 stone. The coffins handles are woven into the structure and are stronger than handles on a traditional coffin. They are independently tested and certified.
What is the largest coffin that you can supply?
The largest coffin is the Bamboo Eco which is 7ft x 26″ internally.
Do I need a nameplate?
All crematoriums require a nameplate and most cemeteries. It needs to have the legal name of the person that has died. Sometimes a second piece of information as well such as age or birth and death dates. You can add anything else as long as the above information is clear. You could even make one yourself. We’ve had people embroider nameplates, print off the computer, or the children of the family have made one.
Do you deliver outside of the Mainland UK?
No sorry we do not.
How do you decorate a woven coffin with flowers?
Willow and bamboo lend themselves well to being decorated with flowers, posies, garlands and greenery. For more information and photos see our page; How to decorate a willow coffin with flowers.